Terms of Service

1. Definitions

In these terms, the following definitions apply:

• "Company", "we", "us", or "our" refers to Bee Commercial Roofing Ltd, registered in England and Wales, trading from 73 Mosley Street, Manchester, M1 4HL.
• "Client", "you", or "your" refers to any individual or organisation accessing our website or engaging our services.
• "Services" refers to all roofing works, surveys, consultations, repairs, installations, and related activities provided by the Company.
• "Quotation" refers to a written estimate of costs provided by the Company for proposed Services.
• "Contract" refers to a binding agreement formed when a Quotation is accepted by the Client, either in writing or through conduct.

2. Website Use

By accessing and using our website, you agree to comply with these terms and all applicable laws. You must not:

• Use the website in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility.
• Use the website to copy, store, host, transmit, send, use, publish, or distribute any material consisting of spyware, computer viruses, or malicious software.
• Conduct any systematic or automated data collection activities, including scraping, data mining, or harvesting, without our express written consent.
• Use the website to transmit or send unsolicited commercial communications.

We reserve the right to restrict access to the website or suspend your use if we reasonably believe you are in breach of these terms.

3. Quotations and Estimates

All quotations provided by the Company are based on the information available at the time of assessment and are valid for a period of 30 days from the date of issue, unless otherwise stated. A quotation is not a contractual offer but an invitation to enter into a Contract.

Quotations are prepared following an initial site visit, survey, or review of information provided by the Client. The Company reserves the right to revise a quotation if:

• The scope of works changes after the original assessment.
• Hidden defects, structural issues, or asbestos-containing materials are discovered during the course of works.
• Material costs fluctuate significantly due to market conditions beyond our control.
• Access restrictions or additional safety measures are required that were not apparent at the time of quotation.

Any revisions to a quotation will be communicated to the Client in writing before proceeding with additional works.

4. Contract Formation

A Contract between the Company and the Client is formed when:

• The Client signs and returns a written acceptance of a Quotation; or
• The Client provides verbal or written instruction to proceed with the works described in a Quotation; or
• The Client makes a deposit or payment in relation to a Quotation.

Upon formation of a Contract, these terms, together with any specific terms set out in the Quotation or a separate written agreement, constitute the entire agreement between the parties.

5. Payment Terms

Payment terms for each Contract will be specified in the Quotation and may include:

• A deposit, typically 25% to 50% of the total contract value, payable upon acceptance of the Quotation.
• Stage payments for larger projects, aligned with agreed milestones.
• Final balance due upon practical completion of the works, subject to satisfactory snagging.

All prices quoted are exclusive of VAT unless explicitly stated otherwise. Invoices are payable within 14 days of the invoice date unless alternative terms are agreed in writing. Late payments may incur interest at the rate prescribed by the Late Payment of Commercial Debts (Interest) Act 1998.

6. Client Responsibilities

The Client agrees to:

• Provide safe and unobstructed access to the site for the Company's personnel, plant, and materials.
• Obtain any necessary permissions, licences, or wayleaves from landlords, neighbours, or local authorities prior to works commencing.
• Inform the Company of any known hazards, including but not limited to asbestos, underground services, or structural weaknesses.
• Ensure that the site is adequately insured and that the Company's works are covered under the Client's buildings insurance policy where applicable.
• Make decisions and provide approvals in a timely manner to avoid delays to the programme of works.

7. Warranties and Guarantees

The Company warrants that all Services will be performed with reasonable care and skill, in accordance with recognised industry standards and the specifications agreed in the Contract.

Where new roofing systems or materials are installed, the Company will pass on any manufacturer warranties to the Client. The duration and scope of such warranties depend on the specific products used and will be detailed in the Quotation.

The Company's workmanship is guaranteed for a period of 10 years from the date of practical completion, subject to the following conditions:

• The guarantee covers defects arising from faulty workmanship or material failure under normal conditions of use.
• The guarantee does not cover damage caused by extreme weather events, third-party interference, unauthorised alterations, or failure to maintain the roof in accordance with our maintenance recommendations.
• The Client must report any defect within a reasonable time of becoming aware of it and allow the Company reasonable access to inspect and rectify the issue.

8. Limitation of Liability

Nothing in these terms excludes or limits our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot be excluded or limited under English law.

Subject to the above, our total liability arising under or in connection with any Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total contract value. We shall not be liable for any indirect, consequential, or special losses, including loss of profit, revenue, or business interruption, even if advised of the possibility of such losses.

9. Delays and Force Majeure

We will use reasonable endeavours to complete the Services within any agreed timeframe. However, we shall not be liable for delays caused by:

• Adverse weather conditions that make roofing works unsafe or impractical.
• The Client's failure to provide access, decisions, or approvals in a timely manner.
• Discovery of latent defects, asbestos, or other unforeseen site conditions.
• Supply chain disruptions affecting the availability of materials.
• Acts of God, pandemic, terrorism, or other events beyond our reasonable control.

In the event of a force majeure situation, we will notify the Client as soon as practicable and agree a revised programme for completion of the works.

10. Cancellation and Termination

The Client may cancel a Contract by providing written notice to the Company. Cancellation fees may apply as follows:

• Cancellation within 48 hours of Contract formation: the deposit will be refunded in full, less any costs already incurred (e.g., material orders, scaffolding bookings).
• Cancellation after 48 hours but before works commence: 50% of the deposit may be retained to cover preparatory costs.
• Cancellation after works have commenced: the Client will be liable for all works completed to date, plus reasonable costs of demobilisation and any non-returnable materials ordered.

The Company may terminate a Contract immediately by written notice if the Client fails to make payment when due, breaches these terms, or acts in a manner that endangers the safety of our personnel.

11. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Bee Commercial Roofing Ltd or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or commercially exploit any content without our prior written permission. Project photographs, drawings, and reports produced by the Company remain our intellectual property unless expressly assigned in writing.

12. Governing Law and Jurisdiction

These terms and any Contract formed under them are governed by the laws of England and Wales. Any dispute arising out of or in connection with these terms or a Contract shall be subject to the exclusive jurisdiction of the courts of England and Wales. The parties agree to attempt to resolve disputes through good-faith negotiation before commencing legal proceedings.

13. Changes to These Terms

We may revise these terms from time to time to reflect changes in our business practices, legal requirements, or operational needs. The most current version will always be available on this page, with the "last updated" date indicating when changes were made. Your continued use of the website after any changes constitutes acceptance of the revised terms.

14. Contact Us

If you have any questions about these terms or wish to discuss a specific contract, please contact us: