Privacy Policy

1. Who We Are

Bee Commercial Roofing Ltd ("we", "us", or "our") is a commercial roofing company registered in England and Wales, operating from 73 Mosley Street, Manchester, M1 4HL. This privacy policy applies to information collected through our website at beeroofing.co.uk and any related services.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact details — name, email address, phone number, and company name when you fill out our enquiry form.
• Project information — details about your property, roofing requirements, and location to help us prepare accurate quotations.
• Technical data — IP address, browser type, device information, and cookies for website analytics and security.
• Communication records — emails, phone calls, and messages exchanged with our team.

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries and provide quotations for roofing services.
• To schedule site visits, surveys, and project works.
• To communicate project updates, invoices, and post-completion support.
• To improve our website, services, and customer experience through analytics.
• To comply with legal obligations, such as health and safety regulations and tax requirements.
• To send occasional service-related updates or marketing communications (only with your consent).

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data based on: (a) contractual necessity — to fulfil a roofing contract or quotation request; (b) legitimate interests — to operate and improve our business; (c) legal obligation — to meet regulatory requirements; and (d) consent — for marketing communications, which you can withdraw at any time.

5. How We Share Your Data

We do not sell your personal data. We may share it with:

• Subcontractors and suppliers — only when necessary to deliver your roofing project, and under strict confidentiality agreements.
• Professional advisers — such as insurers, accountants, and legal consultants bound by professional confidentiality.
• Regulatory bodies — when required by law, such as health and safety inspectors or HMRC.
• Website hosting and analytics providers — to maintain and improve our digital services.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encrypted data transmission (SSL), access controls, and regular security reviews. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Project-related records are typically kept for seven years to meet warranty, insurance, and tax obligations. Enquiry data that does not lead to a project is retained for up to two years, after which it is securely deleted.

8. Your Rights

Under data protection law, you have the following rights:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your data in certain circumstances.
• Restriction — ask us to limit how we use your data.
• Objection — object to processing based on legitimate interests or direct marketing.
• Portability — receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

9. Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and analyse traffic. Essential cookies are required for the site to operate. Analytics cookies help us understand how visitors interact with our pages. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies as described.

10. Third-Party Links

Our website may contain links to external websites, such as industry bodies or partner sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us: